FAQ's
Got a question? Try here first!
Are you Haddenham, Cambridgeshire?
No, we are in Buckinghamshire!
Where exactly?
Summerfest is held at the Tibbs Road Recreation area, Pegasus Way, Haddenham, Bucks HP17 8FJ. You will find the entrance off Tibbs Road, opposite the new Co-op on Cala Homes development (on the old airfield site near Haddenham & Thame Parkway station).
Can I bring my dog?
Unfortunately, whilst dogs are family friends, they are not allowed on the site. Registered assistance dogs are welcome though.
Can I leave the site and return?
Yes, re-entry is allowed using your festival wristband, which we give you on the day and must be shown in order to be served alcohol.
Can I bring my own booze?
Really?! We have gallons of the stuff for all tastes. There WILL be something you'll like! No alcohol may be brought into the event or taken offsite from the event either - This would be in breach of our licence.
I don’t like beer – is there anything else for me to drink?
Of course! If our 100+ barrels of ale don’t do it for you we have a large selection of Ciders, Gins, Rums, Pimms, Prosecco and Wine as well a great variety of soft drinks and non-alcoholic alternatives.
Can I bring a picnic?
Yes, food for personal consumption may be brought into the event. We also have a wide range of great food available from our various stallholders including vegetarian and vegan options.
What about chairs or a gazebo?
The site will have a limited number of chairs, tables and shade marquees but you are welcome to bring your own chairs. If you want to bring your own gazebo you must purchase a gazebo permit for £10 in advance. Gazebos must be no larger than 3m x 3m. There will be two gazebo zones – one near the main stage and the other near the Family zone. Labelled (un erected) gazebos may be left in the "left luggage" area at your own risk on Friday 3-6 pm and collected Sunday 9am-12 Noon
Are you child friendly?
Yes, very! We have loads for children of all ages to do. There will be organised activities, games and shows throughout the day especially for young ones.
Why do I need a ticket for my child under 3?
Under 3s are free, but please get a complimentary ticket so we can manage attendance numbers. All ages count towards our licence limit so need to be accounted for.
Is the site accessible...
For people with additional needs, the site offers level access for wheelchairs and scooters. We also offer accessible toilets. Blue Badge Parking will be available near the entrance. Please contact us at tickets.hbft@gmail.com if you have special requirements
Is there security on site?
Yes, there will be specialist security staff on site throughout the day for your peace of mind. We also have designated first aiders in the unfortunate event that you need assistance.
Can I bring my bike?
Cycles can be left at your own risk in the designated area near the entrance.
Where can I park?
We only have parking for Blue Badge holders onsite. We strongly discourage travelling by car; if you don’t live in Haddenham just jump on the Arriva X7 bus or the Chiltern train to Haddenham and Thame Parkway and we are a very short walk away. There is a public car park at Haddenham and Thame Parkway station. Any parking near the Event is at the owner’s risk and should be in line with the law. We also ask you to bear in mind that the site is in a residential area and park with consideration for those that live there.
Is smoking allowed?
Smoking in designated areas only. Please dispose of cigarette butts responsibly in the ashtrays and bins provided.
I bought a ticket but now can’t come
All tickets and vouchers are non-refundable but you are welcome to pass your ticket or vouchers to someone else to use.
I've lost my ticket
If you have lost your ticket(s) please email tickets.hbft@gmail.com with the your name and email address used to buy the tickets.
What time are you open?
The entrance opens at 10:30 and the bars at 11 am, we close at 8pm with the last entry at 6pm.
Can I use cash onsite?
All of the bars will only accept vouchers. Drinks vouchers must be purchased at the designated sales points close to the entrance and in the ale marquee, using card or cash.
How much are the drinks?
Prices have been held at 2023 rates. Vouchers are priced at £1; Ales and Ciders are priced at 5 vouchers per pint, Craft Beers are 6 vouchers; ½ pint tokens will be available. HBFT sponsors and volunteers get a 20% discount on purchases of drinks vouchers.
Can I use vouchers for food?
No, this year food vendors will NOT accept vouchers. Please use card or cash to buy food.
Can I buy vouchers in advance?
Yes vouchers can only be purchased online when buying tickets; Alternatively you can buy vouchers using cash or card on the day.
Can I buy HBFT membership?
We have discontinued our membership scheme but may introduce another one next year
Are there toilets?
Yes, there are plenty of toilets spread around the site, including disabled cubicles. There is also a baby change located in the Family Zone.
What are the facilities for infants?
There will baby changing facilities, quiet space & chairs for feeding, located in the Family zone.
Where can I find out what's going on?
The schedules for our music stages, theatre & family zone will be up on the website once they are confirmed. Keep checking back. A programme will be available on the door.
I'd like to blend in. Can I get a t-shirt?
Certainly! If you would like an official festival T-Shirt, there will be a limited number to buy on the day from 2pm. Alternatively, all of our volunteers get a T-shirt - It could be YOU! Contact us at hadbfvolunteers@gmail.com and we will put you onto our register and will be in touch to see how you can support us.
I would like to volunteer; how do I do this?
Great, we need lots of helpers for all sorts of roles – contact us at hadbfvolunteers@gmail.com ; All volunteers get a free festival T-shirt and 20% discount on drinks vouchers